Privacy policy
Last updated: 17 September 2026
Vaidika Ayurvedic Centre (operated by Manish Pandoh Kamal Kumar Pandoh, Single Owner LLC, Deira, Dubai, UAE) respects your privacy. This policy explains what information we collect through this website and how we use it.
Information we collect
- Appointment requests: your name, phone number, the treatment you are interested in, preferred timing and any message you choose to add.
- WhatsApp and phone contact: the details you share when you message or call the centre.
- Website analytics: anonymised usage data such as pages visited and device type, collected through Google Analytics if enabled. IP addresses are anonymised.
We do not collect payment details through this website.
How we use your information
- To respond to your enquiry and arrange appointments
- To confirm insurance eligibility where you ask us to
- To keep clinical records as required by the Dubai Health Authority once you become a patient
- To understand how the website is used so we can improve it
We do not sell your information or share it with third parties for marketing.
Who processes your data
Appointment requests submitted through the website form are processed by our website hosting provider and delivered to the centre. WhatsApp messages are handled through WhatsApp’s service. Clinical records are held in the centre’s records system in Dubai.
Retention
Enquiry details are kept for as long as needed to handle your request. Clinical records are retained for the period required by UAE healthcare regulations.
Your rights
You may ask us what information we hold about you, request a correction, or ask us to delete enquiry details that are not part of a clinical record. Contact the centre in Deira using the details on the contact page.
Cookies
This website uses only the cookies needed for analytics, if enabled. You can block cookies in your browser without affecting your ability to contact us.
Changes
We may update this policy from time to time. The date at the top shows the latest version.